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App Review Triage Monitor — App Store & Google Play Alerts icon

Compare Your App's Reviews vs Competitors

Competitor review benchmarking for App Store and Google Play: see how your new-review themes stack up against rival apps over the same time window.

Run this use case nowRun on Apify →

How it works

  1. 1
    Open it on Apify

    Hit Run on Apify — it opens the tool in the cloud, no install.

  2. 2
    Set the inputs

    Adjust apps, competitorApps, maxReviewsPerRun (sensible defaults are pre-filled).

  3. 3
    Click Run

    The tool runs on Apify’s cloud and collects the data for you.

  4. 4
    Export the results

    Download as JSON, CSV or Excel, or pipe straight into your app, Google Sheets, or an AI agent.

Inputs

FieldWhat it doesType
appsEach app: an optional label plus an App Store URL and/or a Google Play URL. You can monitor one store or both — reviews are unified.array
competitorAppsSame shape as 'apps'. If provided, the run includes a comparison of competitors' new-review theme volume.array
maxReviewsPerRunUpper bound on reviews fetched per app per store, most-recent first. The diff means you only pay to triage the NEW ones.integer
onlyNewSinceLastRunEmit and triage only reviews that are new or changed since the last scheduled run (recommended — this is what makes it a monitor, not a dumper).boolean
countryTwo-letter store country code (e.g. us, gb, de, fr, jp). Applies to both stores.string
detectBugsCrashesSurface bug/crash reviews as urgent items (with text + version).boolean
detectBillingComplaintsSurface billing/refund/subscription reviews as urgent items.boolean
detectFeatureRequestsCount feature-request reviews separately.boolean
detectRatingDropsAlert when an app's blended (cross-store) rating drops vs the last snapshot.boolean
clusterThemesGroup similar new reviews (e.g. '5 new reviews mention login failure after v4.2').boolean
weeklyReportWrite a forwardable HTML + Markdown triage report to the run's key-value store (REPORT.html / REPORT.md).boolean
webhookUrlOptional. POST a compact JSON summary here after each run. A Slack incoming-webhook URL works directly (uses the 'text' field).string
anthropicApiKeyTotally optional. The Actor already works great with no key — its built-in classifier sorts every review for free, with zero setup. If you add your own Anthropic key, only the ~1-in-4 ambiguous reviews (sarcasm, mixed feedback, no clear keyword) get a sharper second look for a more accurate call. Your key, billed to your own Anthropic account, private to your runs. Get one at console.anthropic.com. Leave blank to stay 100% free and rules-based.string
useLLMTriageOn by default, but it does nothing unless you add your own Anthropic key above. Set to off to force the free built-in classifier even if a key is present.boolean

What you get

A structured dataset — each result includes fields like:

app_idbucket_countschanged_countclustersfresh_countlabelnew_countrating_afterrating_beforerating_changerating_drop_alertrun_atstore_ratingsstores

Export every run as JSON, CSV or Excel, or send it to your app, a database, Google Sheets, or an AI agent.

More use cases for App Review Triage Monitor — App Store & Google Play Alerts

Flag Crash & Bug App Reviews After a Release

New release breaking? This scraper surfaces App Store and Google Play crash and bug reviews tied to the latest version, so QA catches regressions fast.

Track Billing & Subscription Complaints in App Reviews

Support teams get every App Store and Google Play review about charges, refunds and subscriptions, pulled out and themed before the money issues pile up.

Feature Requests From App Store & Play Reviews

What users keep asking you to build, mined from new App Store and Google Play reviews and grouped by theme to feed your product roadmap and backlog.